1. Introduction
GentleMist ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation and advertising services.
2. Information We Collect
2.1 Information You Provide
We collect information you directly provide to us, including:
- Contact information (name, email address, phone number)
- Company information (company name, industry, size)
- Account credentials and preferences
- Communication preferences and feedback
- Payment and billing information
2.2 Information We Collect Automatically
When you use our services, we automatically collect:
- Usage data and analytics
- Device and browser information
- IP addresses and location data
- Cookies and similar tracking technologies
- Campaign performance metrics
2.3 Third-Party Data
We may collect information from third-party sources including:
- Public databases and directories
- Social media platforms (with appropriate permissions)
- Data partners and vendors
- Marketing and advertising platforms
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing and improving our lead generation services
- Managing your account and processing payments
- Communicating with you about our services
- Analyzing and optimizing campaign performance
- Ensuring compliance with legal and regulatory requirements
- Protecting against fraud and security threats
- Developing new features and services
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
4.1 Service Providers
We share information with trusted third-party service providers who assist us in operating our platform, including cloud hosting, payment processing, and analytics services.
4.2 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
4.3 Legal Requirements
We may disclose information when required by law, court order, or to protect our rights, property, or safety.
4.4 Consent
We may share information with your explicit consent or at your direction.
5. Data Security
We implement comprehensive security measures to protect your information:
- Encryption of data in transit and at rest
- Access controls and authentication systems
- Regular security audits and assessments
- Employee training on data protection practices
- Incident response and breach notification procedures
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Specifically:
- Account information: Retained for the duration of your account plus 12 months
- Campaign data: Retained for 24 months for optimization purposes
- Financial records: Retained for 7 years as required by law
- Communication records: Retained for 3 years for support purposes
7. Your Rights and Choices
Depending on your location, you may have the following rights:
7.1 Access and Portability
You can request access to your personal information and receive a copy in a portable format.
7.2 Correction and Updates
You can request correction of inaccurate or incomplete information.
7.3 Deletion
You can request deletion of your personal information, subject to legal and contractual obligations.
7.4 Opt-Out
You can opt out of marketing communications and certain data processing activities.
7.5 Restriction
You can request restriction of processing in certain circumstances.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including:
- Standard contractual clauses approved by regulatory authorities
- Adequacy decisions by relevant data protection authorities
- Certification schemes and codes of conduct
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyze usage patterns. You can control cookie preferences through your browser settings, though this may affect functionality.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or through our platform at least 30 days before the changes take effect.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Address: 308 N Calvin Ave Trlr Rv, Monahans, TX 79756-0000
Email: [email protected]
Phone: +1 650-430-5614